Frequently Asked Questions

Helpful answers to common questions about professional window cleaning and related services.

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What services does Simon's provide?

We offer a full range of professional window services throughout New York City, including:

  • Residential window cleaning
  • Commercial window cleaning
  • High-rise window cleaning
  • Specialty glass cleaning and restoration
  • Glass repair
  • Caulking services
  • Facade pressure washing

 
If you’re not sure which service fits your needs, we’re happy to help.

How much does window cleaning cost?

Pricing varies based on factors like:

  • Number and size of windows
  • Accessibility and height
  • Interior and/or exterior service
  • Condition of the glass
  • Type of property (residential vs. commercial)

 
We provide free estimates so you know the price before any work is scheduled.

How often should I have my windows cleaned?

The ideal frequency depends on your property and goals. Many customers choose:

  • Every 3 months for consistent clarity
  • Twice a year (spring and fall) for seasonal maintenance
  • One-time cleaning for events, listings, or move-ins

 
We can recommend the best schedule based on your location and needs.

Do you offer recurring cleaning services?

Yes, we offer options for both one-time service and recurring maintenance plans. Recurring service can help keep windows consistently clear and often makes each visit quicker and more efficient.

Are your technicians trained and insured?

Yes. Our technicians are professionally trained, equipped with the right tools, and covered by appropriate insurance to protect you, your property, and our team. We also follow safe work practices on every job. You can request proof of insurance if needed for compliance or documentation.

Can you clean high-rise or hard-to-reach windows?

Yes. We use trained technicians and industry-appropriate access methods, including aerial lifts, rope access, scaffolding, or other safe equipment based on the site conditions and local regulations. Safety and quality are always our top priorities.

What if my windows have stains, hard water spots, or damage?

If regular cleaning doesn’t improve the appearance of your glass, you may benefit from:

  • Specialty glass cleaning
  • Hard water stain removal
  • Glass restoration
  • Glass repair

 
We’ll assess your windows and recommend the right solution for your situation.

How do you handle screens and sills?

Our standard window cleaning services can include:

  • Screen cleaning (when applicable)
  • Wiping down frames and sills
  • Detail work for a clean, finished look

 
Let us know what level of service you want when you request your estimate.

How do I schedule service?

The fastest way is to request a free estimate online or call us with your address, window types, and any questions. We’ll help you set up a schedule that works for your needs.

Can I get a Certificate of Insurance (COI) before service?

Yes. If your property requires documentation before service, we’re happy to provide proof of insurance upon request.

What payment methods do you accept?

We accept major credit cards and can discuss payment options when you schedule your estimate.

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Still have questions?

If you don’t see your question here, just reach out! We’re happy to help.

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Window Cleaning Simon's Guarantee

Punctuality

We respect your time, so if we fail to arrive within the scheduled appointment window without prior notice, your service is free.

100% Satisfaction

We won’t stop until we ensure YOUR 100% satisfaction!

Smudge and streak-free

We have a significant advantage because we have been cleaning windows every day for the past 20 years.

Best Window Cleaning Company in New York City

Providing you with an amazing customer experience and spotless clean windows is our passion. The benefit of hiring us is we come to you trusted by hundreds of your neighbors.

In fact we have 741+ 5-star Google reviews… and counting!